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Terms of Service

These Terms & Conditions explain the basic rules for using our services. By making a payment or starting a project with us, you agree to these terms.

Last Updated: August 2026•15 Core Clauses
Clause 1

Payment

All project payments must be made in advance before the work starts.

Once the payment is received and the work has started, the amount paid is non-refundable.

All monthly service payments must be made in advance at the beginning of the service period.

If a payment is delayed, we may pause the work until the payment is received.

Any work outside the agreed scope may have additional charges.

Clause 2

Leads & Results

We will always work to deliver the agreed services properly, but we do not guarantee a fixed number of leads, calls, enquiries, sales, or conversions.

Results can depend on many things, including the market, competition, budget, pricing, website, offer, target audience, and customer demand.

We will not take any commitment for leads or sales made by the client to their customers.

Clause 3

Scope of Work

We will provide the services that have been agreed with the client.

Any extra work, new requirements, or major changes that are not part of the agreed scope may be charged separately.

Clause 4

Client Responsibilities

The client must provide the required information, content, images, account access, approvals, and other details needed for the work.

If the client delays providing the required information or approval, the project timeline may also be delayed.

Clause 5

Timelines

We will try to complete the work within the agreed timeline. However, delays can happen because of late client responses, missing information, technical problems, third-party platforms, or other factors outside our control.

Clause 6

Changes & Revisions

Revisions will be provided according to the agreed project or service scope.

Major changes or additional revisions outside the agreed scope may be charged separately.

Clause 7

Third-Party Platforms

Some services may depend on platforms such as Google, Meta, hosting providers, social media platforms, payment gateways, or other third-party services.

We are not responsible for changes, account restrictions, suspensions, policy updates, technical issues, or other actions taken by these platforms.

Clause 8

SEO & Marketing

SEO and digital marketing results are not guaranteed. Search rankings, traffic, leads, and conversions can change because of search engine updates, competition, market changes, advertising performance, and other factors.

We do not guarantee a specific ranking, traffic level, number of leads, sales, or revenue.

Clause 9

Cancellation

If you want to stop a monthly service, you should inform us before the next billing cycle.

Payments already made for services that have started will not be refunded.

Clause 10

Refunds

Once payment has been received and work has started, the payment is non-refundable.

Any exception to this policy must be agreed in writing before the work starts.

Clause 11

Client Content & Information

The client is responsible for providing accurate information and legally usable content, images, logos, videos, and other materials.

We are not responsible for issues caused by content or information provided by the client.

Clause 12

Confidentiality

We will keep client information and business details private and will not knowingly share confidential information with others, except where required to provide the service or by law.

Clause 13

Service Suspension

We may pause or stop the service if payments are overdue, required information is not provided, or the client requests work that is illegal, misleading, harmful, or against the rules of a third-party platform.

Clause 14

Changes to Terms

We may update these Terms & Conditions when needed. The latest version will always be available on this page.

Clause 15

Acceptance

By making a payment, approving the work, or continuing to use our services, you confirm that you have read and agreed to these Terms & Conditions.